Effective Date: January 1, 2025

1. About These Terms

These Terms & Conditions govern your use of On Air Audio Studios Inc.'s website and services. By using our website or ordering our services, you agree to these terms.

2. Our Services

We provide professional audio recording services including voice-overs, telephone prompts, on-hold messages, and related audio production services. Orders can be placed with or without creating an account.

3. Orders and Payment

• All orders are subject to acceptance by On Air Audio Studios Inc.
• Prices are in Canadian dollars unless otherwise specified
• Payment is processed securely through Stripe
• Full payment is required before work begins
• Guest orders (without account) follow the same payment terms

4. Delivery

Audio files are delivered electronically through our platform. Delivery times vary by service type and are specified during the order process.

5. Refunds and Cancellations

Custom audio recordings that meet the specified requirements are generally not eligible for refunds unless there are quality issues.

6. Intellectual Property

You receive usage rights to the final audio recordings for your intended business use. On Air Audio Studios Inc. retains certain rights as specified in your service agreement.

7. Privacy

We respect your privacy and handle your personal information in accordance with Canadian privacy laws. Payment information is processed securely through our payment provider.

8. Limitation of Liability

Our liability is limited to the amount paid for the specific service. We are not liable for indirect, consequential, or punitive damages.

9. Governing Law

These terms are governed by the laws of Canada and the province where On Air Audio Studios Inc. is incorporated.

10. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the new terms.

11. Contact Information

If you have questions about these terms, please contact us through our website contact form or by email.