So, you’ve invested in a VOIP telephone system to effectively manage your high volume customer calls. Good. But how your VOIP system sounds can mean the difference between a happy customer and an unhappy one. The auto attendant greeting your customer hears should be warm, helpful and professional. Not cold, robotic and indifferent. That’s where we come in. With On Air, you’ll choose from a bank of voices to find one that is aligned with your brand- a voice that will guarantee an improved customer experience. And while you’re at it, why not utilize that voice to inform customers of current offers, services or sales? When you consider the investment you’ve already made in your business, it’s just sound advice.
Hear the difference. Listen to professionally produced voice prompts.
When left in silence on hold, about 60% of callers will hang up.