On Air Blog

Holiday Cheer for On-Hold Messaging

Published on November 05, 2015 by Bruce

On Hold Messaging and Music to make your customer’s season’s bright.

Your professionally voiced and produced message on hold allows you to reach to customers or potential customers with your brand and promotions and will keep more callers on the line.  The holidays are approaching and by refreshing your on hold message for the season you have the opportunity to reach and engage your callers even further and perhaps even brighten their day a little.


Share holiday promotions

You’ve started implementing your holiday marketing plan and have some great promotions lined up.  Take advantage of yet another opportunity to inform your customers and potential customers.  On Air can work with you to incorporate your Christmas marketing into your message on hold and you can use it to advertise your seasonal promotions.  You can even use a telephone only promo code in your message to help you track how many people are buying based on their time on hold.


Alert customers to changes over the holidays

Many businesses change their hours throughout the holiday season.  Does your business extend it’s hours leading up to Christmas?  Are you closed on certain days around Christmas and New Years?  Give your customers information about your changing operating hours and remind them about any useful resourced they might find on your website.  This will allow them to take advantage of your products and services when you’re open and maybe even when you’re closed.


Tell your customers you care

Spread the good Christmas cheer over your message on hold.  Use your message to thank customers for their patronage and send them your heartfelt warm wishes for the holiday season.  The holidays can be a busy and stressful time for a lot of people.  Hearing a message of gratitude can be refreshing and is a great way to connect with your customers.


Spread the festive spirit with holiday music

It’s important to show your customers you’re on-the-ball by frequently changing the music on your on hold messaging.  ‘Tis the season for some holiday tunes!  There are some great Christmas classics that can evoke a sense of familiarity and a warmth in your callers, or maybe your customers would prefer hearing a modern spin on Christmas music to make them feel more fun and adventurous.  Whatever style you choose, it’s a great way to put a little positive spin on being stuck on hold.  On Air has a huge selection of a variety of holiday music and will find the style that best suits your business and clientele.  Click the links to listen to a few audio samples:




Create your Holiday On Hold Message

The change of seasons is always a good time to refresh your message on hold.  The holiday season in particular offers even more opportunities to reach customers in an effective and meaningful way.  With our professional script writers, voice talent, producers and a huge selection of holiday music, On Air can create a professional holiday on hold message for your business.

Contact On Air and start spreading that holiday cheer on hold!

Did you know?

Message On Hold (MOH): Reduces hang up rates, Educates clients and Increases Traffic to your website.