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COVID-19 relaunch: Is your phone system ready to get back to work?
As pandemic restrictions lift, businesses are slowly reopening, and people are starting [...]
- June 01, 2020

Technology helps businesses reduce gaps in customer service during COVID-19 crisis
Covid-19 continues to disrupt businesses, and our ‘normal’ way of life. Contact [...]
- May 01, 2020

Automated phone prompts can assist with business continuity during crisis
The Covid-19 virus has swept across the globe, and its impact has [...]
- March 25, 2020

Communication is at the centre of successful voice-overs
A voice-over in itself is a form of communication. How it got [...]
- March 03, 2020

4 essential auto-attendant greetings for any business
Integrating an automated phone system has several benefits. For a busy company [...]
- February 06, 2020

4 things to remember when closing for the holidays
The holidays are fast approaching and that means your place of business [...]
- December 19, 2019

Voice Over Terms: What you might hear on a voice over project.
If you’re working on an audio production project, like an eLearning module, [...]
- November 28, 2019

Tips for effective eLearning Audio
We have seen incredible growth in the eLearning industry over recent years. [...]
- November 01, 2019

Why you should listen to your own automated phone system
Automated phone systems and voice mail greetings can help a busy business [...]
- October 03, 2019

5 things to consider when creating your on hold message
Having a professionally voiced and produced on hold message can improve your [...]
- September 12, 2019

How your business can benefit from professional voice over
There are many ways your business can use and benefit from a [...]
- August 14, 2019

Are voice overs changing with market trends?
Professional voice overs can be a great benefit to your business. Professionally [...]
- June 25, 2019

How to keep your automated telephone system organized
Having an automated phone system allows you to better manage your incoming [...]
- May 29, 2019

Choosing music for your message on hold
On hold music from yesteryear was typically boring, dull or even robotic. [...]
- May 07, 2019

How to give direction for your On Hold & Auto Attendant Greetings
If you’re investing in professional voice over services for your messages on [...]
- April 01, 2019

Why telecom companies should offer professional voice recordings
Do you offer services like phone systems, VoIP, tele-data solutions, speech applications, [...]
- February 21, 2019

Why you should keep marketing messages short
People are bombarded with hundreds, maybe thousands, of marketing messages every day. [...]
- January 21, 2019

If your phone system could make New Year’s Resolutions
New Year’s Resolutions usually include things like losing weight, quitting smoking, or [...]
- January 02, 2019

Ideas for customer appreciation during the holidays
A critical component of good customer service is showing that you genuinely [...]
- November 22, 2018

5 automated phone greeting script examples
How your automated phone system greets and directs callers can make or [...]
- October 30, 2018

Did you know?

55 seconds is the national average hold time for companies with more than 2 telephone lines.

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